I thought this chapter was pretty cool. I have never used the Geek Squad but I always thought it was a good idea. I think the fact that they are all not only connected, but voluntarily connected, says a lot about the people they employ. I also think that the fact that Stephens was upset at himself for not noticing their communication shows how innovative he really is; most bosses would insist that you use their prescribed system whether yours worked better or not.
I think it is very interesting to note that the most successful uses of mass collaboration have occured in tech companies. The real key now is to figure out how to implement these successes into non-tech companies. I mean, really, can anyone see accountants or doctors communicating over MMOGs?
1 comment:
Even I have never used the Geek squad, but I know what they do, interestingly though I never noticed their dress or their designation titles. The author has already mentioned about Modular architecture where the parts are some whereelse and assembled in another place
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